About

About US

Small businesses drive our communities, yet many owners find their finances unclear. That’s why we’re here—to turn uncertainty into confidence and help you build a business that supports your desired life. Through accurate, transparent, and forward-thinking bookkeeping, we provide the insight you need to grow intentionally.

And at the core of everything we do are the values that guide us: Integrity, Excellence, and Generosity.

01. Integrity

Integrity guides everything we do. We are committed to honesty, accountability, and ethical practice in every interaction.

02. Excellence

Excellence drives us to deliver more than just compliance — we provide insight, clarity, and systems that free business owners to focus on what matters most.

03. Generosity

Generosity shapes our culture, reminding us that true success is measured not only by profit but by the positive impact we leave on the lives and communities around us.

      EXCELLENT  
   Based on 10 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   Iftakar Hussain 
 41 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Where do I even start with Charlene!? An absolute godsend!

Charlene provided me with a health check that was quite the rude awakening — but exactly what I needed.

Based on the data from her health check, I was able to challenge my accountant on why certain basic things weren’t being done and, more importantly, why certain areas were being red-flagged for me to take action on.

Charlene’s insights clearly highlighted where I could improve and identified the areas of highest concern. As a result, I’ve been able to put immediate actions in place, with more improvements already in the pipeline.

Charlene is extremely personable, patient and knowledgeable. She understands exactly what needs to be done and, importantly, has the confidence and ability to call things out when needed — which truly demonstrates the value she brings.

I highly recommend Charlene and her services. This is exactly the kind of support businesses need right now: clear data, honest insights and practical guidance that enables you to put a plan in place and take both strategic and operational action.

Thank you, Charlene! I’m really looking forward to working with you more.
  
 
     Posted on Google  
   
   Kevin McGowan 
 72 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I was referred to Crowned Bookkeepers through a colleague. Bernice handled my personal tax return professionally and efficiently and did an excellent job cleaning up and organising my Xero accounting software.
I would highly recommend their services (and have to all my family and friends) and to anyone else looking for a knowledgeable, reliable and professional accounting solution
  
 
     Posted on Google  
   
   Josh Simpson 
 95 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Charlene is well skilled at Quickbooks Online accounting. She is able to complete difficult accounting cleanup projects. Highly recommend
  
 
     Posted on Google  
   
   Graham Coath 
 219 days ago
 
 
 Trustindex verifies that the original source of the review is Google. This is very much a people-led bookkeeping service where the balance between teaching you to be more in control of your own numbers and carrying the weight is met with real understanding. Feeling cautious about taking on a bookkeeper? Look no further.
  
 
     Posted on Google  
   
   Tolulope Oluwatosin Asaolu 
 330 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Charlene is a person of integrity. Once she agrees to take on a task, she does so with focus, insight and great attention to detail. In all my dealings with her, I have found her reliable, dependable and most importantly, trustworthy.
  
 
     Posted on Google  
   
   Ingrid Coleman 
 358 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have known Charlene for many years. She is professional, hardworking, trustworthy and pays great attention to detail. I have no doubt that Crowned Bookkeepers will provide an excellent professional service to clients
  
 
     Posted on Google  
   
   Anina Chapman 
 365 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have known Charlene both in a business and personal capacity  and can recommend her bookkeeping services unreservedly.  Charlene is thorough and knowledgeable and gentle in her ways.
  
 
     Posted on Google  
   
   Tharshish Johnson 
 367 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Charlene is a woman of excellence, whatever task is given her, she does well and in such away that exceeds expectations. She has high integrity in all the work that she does.
  
 
     Posted on Google  
   
   Sarah-Rose 
 368 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very professional, friendly and efficient. Highly recommend!
  
 
     Posted on Google  
   
   JJ Uys 
 368 days ago
 
 
 Trustindex verifies that the original source of the review is Google. It was a pleasure serving Charlene and Crowned Bookkeepers with their business registration in the US. Charlene is a principled person and leads her company with integrity and professionalism. Give them a call!!

About Our Co-Founders

Our Team Of Professionals

Bernice Grobler

Director (Australia)

Bernice feels truly fortunate to practise as a Chartered Accountant in Australia — a profession she finds both deeply fulfilling and enriching.

What she values most in her work is building genuine relationships with her clients and team. She sees the story behind every business and finds satisfaction in bringing clarity and confidence to those she collaborates with.

With more than a decade of professional experience, Bernice has developed a strong understanding of the unique dynamics that shape small to medium-sized businesses. Her expertise enables her to navigate complex challenges, identify growth opportunities, and help business owners achieve lasting success.

Grounded in integrity, precision, and care, Bernice ensures every client feels supported, informed, and empowered to reach their goals.

LinkedIn

Charlene Simpson

Director (United Kingdom & United States)

Charlene is a dedicated bookkeeper with over ten years of experience supporting small business owners across various industries. Her expertise ensures financial accuracy and provides clients with valuable insights to make informed decisions.

For her, bookkeeping involves telling the financial story of each business, highlighting the owners’ efforts and vision. By making complex data easier to understand, she helps entrepreneurs grasp their finances and plan for success.

Charlene is recognized for her integrity and meticulousness, fostering long-term relationships based on trust and transparency. She ensures each client feels valued and supported at every stage.

As we build our US presence, Charlene leads our American client relationships directly — bringing the same hands-on, partner-level attention that defines every Crowned Bookkeepers engagement.

LinkedIn

Like what you’ve read?

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GLOBAL Number Clarity PArtner

Built for the World. Grounded in Your Region

With established practices in Australia, the United Kingdom, and the United States, Crowned Bookkeepers is built to serve professional practices wherever they operate.

This means your bookkeeping is handled by someone who understands your local compliance obligations, your tax environment, and the specific demands of running a professional practice where you are.

Whether you’re navigating trust account compliance, client account obligations, or local regulatory requirements, you’re working with a team that knows exactly what those words mean in your jurisdiction.

Our Vision

To serve business owners and professional practices with integrity, excellence, and generosity — fostering growth, trust, and a lasting legacy in every community we reach.

Our Values

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Integrity & Trust

Building trust by doing what’s right in every circumstance. By prioritizing ethical practices, we not only earn the trust of our clients and partners but also foster an environment where everyone feels valued and respected

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Excellence & Hard Work

Working diligently to honor God and deliver high-quality results that matter. By aligning our efforts with our core principles, we ensure that every decision and action contributes to a greater purpose, enriching both our clients’ lives and the communities we serve.



Generosity & Kindness

Giving back faithfully and supporting communities with kindness and respect.We believe in the transformative power of generosity and engage in community initiatives to make a meaningful impact. Our dedication to kindness ensures every interaction is compassionate, aiming to inspire others to help build a better world.

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Stewardship & Legacy

Effectively managing resources today to create a lasting impact for tomorrow. Our aim is to balance current needs with future growth. Through stewardship, we promote sustainability, inspire purpose, and shape the organization’s legacy with positive contributions to the community and industry.



Clarity & Creativity

We aim to simplify finances through innovative solutions. Our commitment lies in breaking down complex concepts into clear and digestible information. This approach ensures that clients not only understand their financial situations but also feel empowered to make informed decisions.

Brisbane, Queensland, Australia
+61405 252 231

London, United Kingdom
+44780 522 3731

Spring, Texas, United States
+1706 905 3717